Scanner Maintenance

Reduce your scanner maintenance costs by 25%

What Would happen if you Were Without your scanner?

As we all move towards becoming a paperless office, your scanner is one of the most critical pieces of technology in the workplace. So how would you cope without it? You don’t have to take that risk, by making sure your scanner is fully supported with a company you can trust. Twofold is different from other support providers. We don’t wait until your machine breaks down before you hear from us. Instead we provide preventative maintenance visits averting potential problems before they cause you downtime.

How is Twofold maintenance different?

Preventative maintenance visits before your equipment goes wrong. Our support desk is manned with experienced members of staff who are trained to assist you with a wide range of scanner issues over the phone. Our engineers are based all over the UK ensuring we can get to your breakdown in the quickest possible time. Plus, we aim to reduce what you are currently paying for scanner support by 25%. So you’ve got nothing to lose! So contact us now.

If you would like some more reasons for us to look after your scanners, please read on...       

• Twofold is a specialist company established for  over 20 years and counts 90 of the top FTSE 100 companies amongst its customer  base of over 3,000 users.
       
• Our support desk is manned with experienced  members of staff who are trained to assist you with a wide range of issues over  the phone.
       
• Whilst we answer the phone in person our  internal systems are state of the art and we track all your support calls  giving incident numbers and ensuring we hit our service levels
       
• In case your support call cannot be fixed over  the phone, Twofold has an experienced nationwide team of dedicated long serving  engineers. All of our engineers carry a stock of spares.
       
• Twofold also holds a large stock of spares at  our workshops, which are manned by an additional team of engineers.
       
• Twofold offers an excellent support package  where our present response to a breakdown is less than 6 hours from call to  repair.
       
• Twofold are a specialist supplier of mailing  equipment to the office environment